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Auto ticket status change
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March 8th, 2017, 03:05 PM
nattivillin
Posts: 1,146
Is there a way to automatically change the status of a new ticket to in work if charges are added?
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March 9th, 2017, 06:02 AM
Support Team
Posts: 7,514
Statuses can be renamed and mean different things in different setups. The system does not change the status automatically.
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