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It would be really helpful if like assets there was a db of passwords for each client. We looked at using something like structured notes but its useless if you have a large number of passwords.
In the account there should be a tab for passwords. Each record under that tab could user four or five fields. Name : UserName : Password : URL : Notes This would be great to let the techs access the passwords for things like servers, routers or other network devices or web sites used by the client... Right now we use Team Password manager for this. It works well but it doesn't let us share the information with the client who owns the equipment. If it were in CommitCRM and the client had web access they could look at all of the information about the account. |
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Thank you for suggesting this. Your feedback is noted and will be considered.
(Update from Support Team: the Password Manager was introduced in version 16.) |
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+1 for a passwords tab. But it has to be encrypted in the database with an audit trail!!!
The tab shouldn't show you any passwords until you hit show password. Then it logs this in the audit trail as a view. I don't want the audit trail tracking random tab hits. If a user changes something, this gets logged as a change, and if a password is deleted it shows as deleted. I should easily be able to control who can see passwords, and at various levels. Like servers, network equipment, or workstations. Let me see my own levels with granular controls. I should also be able to control who can see the password history. Maybe i want tier III to be able to see what the password was 8 months ago. |
